Your IT Support Experts

Hi-Tech has been serving the IT needs of Corporate, State and Local Government, and Education organizations since 1987. Providing high quality name brand products and IT Support services such as technical helpdesk support, computer support, and consulting. It's always been our goal to provide enterprise-level IT practices and solutions at the best possible price. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.

Our Proven Process For Success

Assess

Discover organizational IT needs, challenges, & initiatives

Perform detailed network analysis

Review and explain Hi-Tech's capabilities

Design

Review & discuss the network analysis

Submit solution based proposals

Create a customized implementation plan

Implement

Execute TechCare Agreement

Bring environment up to TechCare standards

Configure & install approved equipment

Onboard

Install & configure TechCare tool stack

Organize & secure the network environment

Create customer portal

Manage

Monitor the network 24x7x365

Patch & update the network equipment

Maintain network hardware and software

Nurture

Provide monthly network health reports

Quarterly Business Review meetings

Communicate new services & technologies

"We Make IT Happen"

Hi-Tech's Managed Service Plan ensures:

Proactive Care

Dedication to the prevention of data loss and other business technology disasters before they happen

Round the Clock Maintenance

24/7 access to remote & on-site server remediation services at a flat monthly rate

Live Help Desk Support

Fast and reliable IT solutions provided 24x7x365 for your business users

Give those hours wasted on IT problems back to your employees and create a lasting impression on your clients through superior technology services and customer care.

We are always looking for talented new people to join our team!

Open Positions

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